Terms of Use

These Terms of Use (“Terms”) govern your use of the Dine Dialog Meetupapp — the private event dashboard and group chat you access with an invite code (the “App”).

The App is operated by Omanaa, Noida, India, trading as Dine Dialog (“Dine Dialog”, “we”, “us”, “our”). By entering your invite code and joining an event dashboard, you agree to these Terms. If you do not agree, do not use the App.

These Terms are in addition to, and do not replace, the Dine Dialog Terms & Conditions that govern your booking, payment, cancellation, and attendance at an event. Where these Terms conflict with those booking terms, these Terms govern your use of the App only; the booking terms continue to govern the booking itself.

How we handle your personal data in the App is explained in our Meetup Privacy Notice.

The App is a private coordination tool for guests booked onto a single Dine Dialog event. Within it you can:

• see the event venue, date, and time;
• confirm whether you are coming, set an estimated arrival time, and mark yourself as arriving or arrived;
• choose a display name and, if you wish, a gender badge;
• send and receive messages in a group chat with the other guests at your table, including replies and emoji reactions.

The App is not a public social network, a dating service, or a general-purpose messaging platform. Each chat is scoped to one event and one table.

1. Your invite code is personal to your seat. Do not share it with anyone. Anyone holding your code can read the chat and post as you.
2. Entering a valid code creates a signed, secure session on your device that lasts up to 15 days, so you do not have to re-enter the code each time.
3. You are responsible for everything posted from your seat. If you believe your code has been shared or misused, tell us immediately using the contacts in Section 11 and we will reset it.
4. We may reset a code, or disable a seat, where we reasonably believe it has been compromised or these Terms have been breached.

Dine Dialog exists to create a warm, safe space for genuine conversation. The chat is there to help your table meet each other, not to sell, spam, or intimidate. In practical terms, we expect you to:

• Speak to people the way you would at the table. Courtesy, not cruelty. Disagreement is fine; contempt is not.
• Respect a “no”. If someone does not reply, or asks you to stop contacting them, stop. Do not press for personal contact details, photographs, or a private meeting.
• Respect privacy.What is shared at a Dine Dialog table stays there. Do not screenshot, republish, or forward another guest’s messages or personal details outside the App without their consent.
• Be yourself. Use a display name your table would recognise. Do not impersonate another guest, a host, or Dine Dialog.
• Keep it relevant. No sales pitches, MLM recruitment, networking spam, promotional links, or bulk messaging.

In accordance with Rule 3(1)(b) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, you must not host, display, upload, modify, publish, transmit, store, update, or share any information through the App that:

• belongs to another person and to which you do not have any right;
• is defamatory, obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating to or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force;
• is harmful to a child, or promotes or depicts the abuse or exploitation of a child;
• infringes any patent, trademark, copyright, or other proprietary right;
• deceives or misleads the recipient about the origin of the message, or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact;
• impersonates another person;
• threatens the unity, integrity, defence, security, or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting to any other nation;
• contains a software virus or any other computer code, file, or program designed to interrupt, destroy, or limit the functionality of any computer resource;
• is patently false or untrue, and is written or published in any form with the intent to mislead or harass a person, entity, or agency for financial gain or to cause any injury to any person.

You also must not attempt to gain unauthorised access to the App, any other guest’s seat, or our systems; use automated tools to scrape or flood the chat; or interfere with the App’s security or rate limits.

You are not expected to put up with behaviour that makes you uncomfortable:

• Report a message. Every message can be reported, with an optional reason. Reports go straight to the organiser.
• Block a guest.Blocking hides that person’s messages from your view for the rest of the event. Blocking is private — the other person is not told.
• Contact us directly. For anything urgent or serious, use the contacts in Section 11 rather than the in-app tools.

If you feel unsafe at a physical event, contact the venue staff or local emergency services first (dial 112 in India), then tell us.

We do not pre-screen or monitor messages. We act on reports and on anything we become aware of. Where we reasonably believe these Terms have been breached, we may, at our discretion and without prior notice:

• remove or hide a message from the chat;
• disable your seat, ending your access to the event dashboard and chat;
• refuse entry to, or remove you from, the physical event, without a refund;
• bar you from booking future Dine Dialog events;
• report the matter to law enforcement, and preserve and share relevant records with them, where the law requires it or where we believe in good faith that someone is at risk.

We will remove or disable access to unlawful information within 36 hours of receiving a valid court order or a notification from an appropriate government agency, as required under the IT Rules.

You keep ownership of the messages you post. You grant us a limited, non-exclusive, royalty-free licence to store, transmit, and display your messages to the other guests at your table, and to retain them for the purposes of safety, moderation, and legal compliance described in these Terms and the Privacy Notice.

Messages in the chat are written by guests, not by Dine Dialog. We are an intermediary in respect of that content within the meaning of the Information Technology Act, 2000. We do not initiate the transmission of messages, select their recipients, or modify their contents. We are not responsible for the accuracy, legality, or consequences of anything another guest posts, but we will act on it under Section 7 when it is brought to our attention.

The Dine Dialog name, logo, and the App itself belong to us. You may not copy, reproduce, reverse-engineer, or reuse them commercially without our written permission.

To the maximum extent permitted by law, we are not liable for the conduct of other guests, whether in the chat or in person, beyond the steps described in Section 7; for any loss arising from your reliance on the App’s availability or on a message not being delivered; or for any indirect or consequential loss.

Our total liability to you for any claim arising out of your use of the App is limited to the amount you paid for the ticket to the event to which that use relates.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Indian law, including liability for death or personal injury caused by our negligence, or for fraud.

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, our Grievance Officer for the App is:

• Grievance Officer: Muklit Chopra
• Email: hello@dinedialog.com
• Phone / WhatsApp: +91 99903 42564
• Address: Omanaa, Noida, Uttar Pradesh, India

You may contact the Grievance Officer to complain about:

• a message or a guest’s conduct in the chat;
• any breach of these Terms; or
• how we have handled your personal data.

We will acknowledge your complaint within 24 hours and resolve it within 15 days of receipt. Complaints requesting the removal of content that is obscene, that depicts a person in a sexual act, or that is in the nature of impersonation, will be acted on within 72 hours.